Designing across 15 legal and tax product teams

Thomson Reuters

Designing across 15 legal and tax product teams

Two years as key designer on EPAM's FlexPod team, running about 20 projects from discovery to accessible delivery

Design LeadershipUser Research / InterviewsPrototyping / ConceptsDesign Strategy
Years
2022-2024
Domains
Legal information, Tax and accounting, Security monitoring
Role
Key designer
Activities
Requirements Gathering, User Interviews, Conceptual Design, Prototyping, Usability Testing

Reading time: 1 min

All projects

01 · About

About 20 projects with 15 product teams in two years

I was the key designer on EPAM's FlexPod team, working across Thomson Reuters' products for legal professionals, researchers, and tax accountants. Over two years I ran about 20 projects with 15 different product teams. On my projects I owned discovery, concepts, and the final UI, working alongside a researcher, a content strategist, and an accessibility specialist.

02 · Design process and timeline

Every project ran the full cycle in 4 to 10 weeks

Projects typically ran 4 to 10 weeks, and each one went through the full design cycle:

Ten-week process timeline: Planning and Research in weeks 1-2, Design exploration in weeks 2-4, Testing in weeks 5-7, Finalization & Delivery in weeks 6-10, Report in weeks 8-9, and A11Y annotations in weeks 9-10

04 · What I owned

The whole cycle, from requirements to accessible handoff

On my projects I covered the whole cycle: requirements and user interviews, concepts and prototypes, usability testing, and the final UI. As the key designer I set the design direction the second designer on the team worked from. Interface copy was written with the content strategist, and accessibility annotations were prepared with the accessibility specialist before handoff.

05 · The team

The team behind the 20 projects

Scrum master

Scrum master

Researcher

Researcher

Key Designer (me)

Key Designer (me)

Designer

Designer

Content strategist

Content strategist

Accessibility specialist

Accessibility specialist

Next project →

Building a digital platform to connect neighbors and empower local communities